The Customer Service and Admin Support program is 144-hours long and intended for English Language Learners who desire to work in a customer service or administrative support capacity. The program provides the knowledge and skills needed to effectively engage with the public and work as a member of a team in an office setting. Participants receive English language and technical instruction throughout the training but must have some English language skills prior to enrollment.
Wilmington University’s STEP PathTM is the Smart Transfer Enrollment Program to gain or complete a degree, no matter where you start with your apprenticeship. This unique pathway for journey people maximizes success and minimizes both the cost and time to degree completion.
An apprenticeship program works as a perfect stackable credential toward furthering your education. Journeypeople who complete a Department of Labor-registered apprenticeship and choose WilmU’s STEP PathTM can earn up to 42 academic credits* toward a WilmU degree program, including WilmU’s B.S. in Applied Business.
Our information sessions are the best way to learn more about our programs. We encourage you to register for free and take the opportunity to speak with our program team. If you have questions or need additional information before you register for orientation, please submit an interest form.
POLYTECH Adult Education provides innovative learning opportunities at an affordable price and in an environment that is conducive to adult learners. Polytech Adult Education is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individual’s with disabilities. [TTY Relay Service, Dial 711 or 1.800.232.5460 (English) and 1.877.335.7595 (Spanish)]